Earlier in June, cPanel (Our webhosting panel) announced changes to their pricing scheme to modernize with current standards. Yesterday we received the upcoming changes from our distributor and the changes aren't promising. These changes will cause our costs to increase double what we pay right now, meaning we'll have two choices: Either increase our prices, or move to another solution.
We are looking deeply into another platform so our prices can stay right where they are. This weekend we will be beta testing a new panel to confirm if it will work with our current structure while allowing our current integrations. If this solution is viable, all clients will be migrated to it by September in order to avoid the new pricing structure from our distributor. Another notice will be given at the end of the weekend on our decision, but we are hopeful that this new solution will prove viable!
That's all for this update, we appreciate your business and thank you for being a valued customer with Prime Servers! As always, if you are experiencing any issues, don't hesitate to call our support number (+1-307-392-4900) or send us a support ticket through your customer panel! Enjoy your weekend!
Prime Servers, Inc.
Friday, August 2, 2019